Most of you may know "Web To Case" functionality of Salesforce. I have used the same concept and reuse that idea to make simple Android App, which works exactly same as "Web to case", so i called this app as "Android To Case".
Here is some screen shot how it will look like:
1) Initial Screen:
2) After Submit below screen will come:
The code and app is simple. Here is the main code as below:
package com.androidsfdc.androidtocase;
import java.io.BufferedReader;
import java.io.DataOutputStream;
import java.io.InputStream;
import java.io.InputStreamReader;
import java.net.URL;
import java.net.URLEncoder;
import javax.net.ssl.HttpsURLConnection;
import android.app.Activity;
import android.os.Bundle;
import android.view.View;
import android.widget.Button;
import android.widget.EditText;
import android.widget.Toast;
public class AndroidToCase extends Activity {
/** Called when the activity is first created. */
private static final String ORGID = "00D###0###0###G";
@Override
public void onCreate(Bundle savedInstanceState) {
super.onCreate(savedInstanceState);
setContentView(R.layout.main);
Button btn = (Button) findViewById(R.id.submit);
btn.setOnClickListener(new View.OnClickListener() {
public void onClick(View v) {
try {
EditText name = (EditText) findViewById(R.id.contactName);
EditText email = (EditText) findViewById(R.id.email);
EditText phone = (EditText) findViewById(R.id.phone);
EditText subject = (EditText) findViewById(R.id.subject);
EditText description = (EditText) findViewById(R.id.description);
StringBuffer params = new StringBuffer();
params.append("orgid=" + URLEncoder.encode(ORGID, "UTF-8"));
params.append("&name="
+ URLEncoder.encode(name.getText().toString(),
"UTF-8"));
params.append("&email="
+ URLEncoder.encode(email.getText().toString(),
"UTF-8"));
params.append("&phone="
+ URLEncoder.encode(phone.getText().toString(),
"UTF-8"));
params.append("&subject="
+ URLEncoder.encode(subject.getText().toString(),
"UTF-8"));
params.append("&description="
+ URLEncoder.encode(description.getText()
.toString(), "UTF-8"));
String output = excutePost(
"https://www.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8",
params.toString());
name.setText("");
email.setText("");
phone.setText("");
subject.setText("");
description.setText("");
Toast.makeText(getBaseContext(), "Case is successfully Created!!!",
Toast.LENGTH_LONG).show();
} catch (Exception ex) {
ex.printStackTrace();
}
}
});
}
public static String excutePost(String targetURL, String urlParameters) {
URL url;
HttpsURLConnection connection = null;
try {
// Create connection
url = new URL(targetURL);
connection = (HttpsURLConnection) url.openConnection();
connection.setRequestMethod("POST");
connection.setRequestProperty("Content-Type",
"application/x-www-form-urlencoded");
connection.setRequestProperty("Content-Length",
"" + Integer.toString(urlParameters.getBytes().length));
connection.setRequestProperty("Content-Language", "en-US");
connection.setUseCaches(false);
connection.setDoInput(true);
connection.setDoOutput(true);
// Send request
DataOutputStream wr = new DataOutputStream(
connection.getOutputStream());
wr.writeBytes(urlParameters);
wr.flush();
wr.close();
// Get Response
InputStream is = connection.getInputStream();
BufferedReader rd = new BufferedReader(new InputStreamReader(is));
String line;
StringBuffer response = new StringBuffer();
while ((line = rd.readLine()) != null) {
response.append(line);
response.append('\r');
}
rd.close();
return response.toString();
} catch (Exception e) {
e.printStackTrace();
return null;
} finally {
if (connection != null) {
connection.disconnect();
}
}
}
}
You only need to change "ORGID" with your organization id in the above code. And it will work for your developer/production org.
This application will be useful for such companies who want their customers to log cases directly from their Android mobiles natively. They can simply setup this application and ask their customers to install the app on their mobiles. And this is ready to use.
You can download the complete code from here:http://www.aslambari.com/downloads/AndroidToCase.zip
Hope you like this app :) . Give me feedback what do you think.
Thanks
Aslam Bari
